Terms of Service

These terms of service govern your use of the rulexqxq website and our online retail services. Please read them carefully before using our services.

Last updated: December 2024

Acceptance of Terms

By accessing and using the rulexqxq website (rulexqxq.life) and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and customers who access or use our website and services.

Company Information

These services are provided by rulexqxq S.L., a Spanish limited company with registration number 73694812 and VAT number ESB73694812. Our registered office is located at Paseo de la Castellana 106, 30535 Murcia, Spain. You can contact us at legal@rulexqxq.life or +34 911281056.

Use of Website and Services

You may use our website and services for lawful purposes only. You agree not to use the website or services:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material, or any other form of similar solicitation (spam)
  • To impersonate or attempt to impersonate rulexqxq, our employees, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website
  • To attempt to gain unauthorised access to any portion of the website or any other systems or networks

Account Registration and Security

To access certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security.

Orders and Payment

When you place an order through our website, you are offering to purchase products subject to these terms. All orders are subject to acceptance by rulexqxq. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. Payment must be received before we dispatch your order. We accept various payment methods as displayed on our website, and all transactions are processed securely through encrypted payment systems.

Pricing and Product Availability

All prices displayed on our website are in Euros and include applicable VAT unless otherwise stated. Prices are subject to change without notice. While we strive to ensure that all product information and prices are accurate, errors may occur. In the event of a pricing error, we reserve the right to cancel the order and offer you the opportunity to purchase the product at the correct price. Product availability is subject to stock levels and may change without notice.

Shipping and Delivery

We currently ship to addresses within Spain. Shipping costs and estimated delivery times are calculated at checkout based on your location and the products ordered. While we make every effort to meet estimated delivery times, these are not guaranteed, and rulexqxq is not liable for delays caused by circumstances beyond our control, including but not limited to weather conditions, carrier delays, or customs processing.

Returns and Refunds

You have the right to return most products within 30 days of delivery for a full refund, provided they are in original condition and packaging. Some products may be excluded from returns for hygiene or safety reasons. To initiate a return, please contact our customer service team. Return shipping costs may apply unless the return is due to our error. Refunds will be processed to the original payment method within 5-7 business days after we receive and inspect the returned items.

Intellectual Property

The website and its original content, features, and functionality are and will remain the exclusive property of rulexqxq and its licensors. The service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

User-Generated Content

Our website may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for the content you post and warrant that you have the right to post such content. By posting content, you grant rulexqxq a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content in connection with our business operations. You agree not to post content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable.

Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our service. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy. Please review our Privacy Policy, which also governs your use of the website, to understand our practices.

Limitation of Liability

In no event shall rulexqxq, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service or any conduct or content of any third party on the service. Our total liability to you for all claims arising from or relating to the service shall not exceed the amount you paid to us for the service during the twelve months preceding the claim.

Disclaimers

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, rulexqxq excludes all representations, warranties, conditions, and other terms which, but for this legal notice, might have effect in relation to our website. We do not warrant that the website will be constantly available, or available at all, or that the information on this website is complete, true, accurate, or non-misleading.

Indemnification

You agree to defend, indemnify, and hold harmless rulexqxq and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of your use and access of the service, or a breach of these terms.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms. Upon termination, your right to use the service will cease immediately. If you wish to terminate your account, you may simply discontinue using the service or contact us to request account deletion. All provisions of the terms which by their nature should survive termination shall survive termination.

Force Majeure

rulexqxq shall not be liable for any failure or delay in performance under these terms which is due to fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, or any other cause beyond our reasonable control. In such event, we will use reasonable efforts to mitigate the impact and resume normal operations as soon as practicable.

Governing Law

These terms shall be interpreted and governed by the laws of Spain, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. Any disputes arising from or relating to these terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of Murcia, Spain.

Severability

If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these terms will remain in effect. These terms constitute the entire agreement between us regarding our service and supersede and replace any prior agreements we might have between us regarding the service.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Legal Contact Information

Email: legal@rulexqxq.life

Phone: +34 911281056

Address:

rulexqxq S.L.
Paseo de la Castellana 106
30535 Murcia, Spain